Call us at +91 484 4261711 & 3011711
FAQs

    General Information

  • What is the Check ˗ in / Check out time?
  • Can an early check ˗ in / late check out be provided ?
  • Are extra beds provided ?
  • What is the Child policy?
  • Where can I see the images of your property?
  • Do you have Spa ?
  • Payment Terms

  • How can we pay?
  • What is the Cancellation Policy ?
  • Conveyance

  • Are the airport / inter hotel transfers included in room rate / package?
  • Coconut Lagoon

  • What is the difference between the room categories?
  • Dining outlets & timings
  • Are the Heritage Bungalows and Mansions lake facing?
  • What is the view from Deluxe Pool Villa ?
  • Is the wifi complimentary, how is the speed ?
  • Are there frequent boat transfers ?
  • Is there a room for differently abled ?
  • Can a visit to bird sanctuary be arranged?
  • Can a speed boat be arranged?
  • Are extra beds provided ?
  • What is the child policy?
  • Hotel to hotel transfers
  • Spice Coast Cruise

  • What is the difference between Spice Coast Cruises boats and other boats on the lake?
  • Is the boat air- conditioned?
  • Do you drop at Alleppey ?
  • Hotel to hotel transfers
  • Marari Beach

  • What is difference between each room categories?
  • Dining outlets & timings
  • Are there any beach facing Cottages?
  • Are there interconnecting villas?
  • Is wifi complimentary?
  • Is there a room for differently abled ?
  • Is there a Jacuzzi?
  • Is it a private beach?
  • Are extra beds provided ?
  • What is the child policy?
  • Hotel to hotel transfers
  • Spice Village

  • What is difference between the room categories?
  • Are there interconnecting villas?
  • Is Wifi complimentary?
  • Is there a room for differently abled ?
  • What are the swimming pool timings?
  • Can boating be arranged at the Lake Periyar?
  • Why are rooms not air-conditioned?
  • Dining outlets & timings
  • Are extra beds provided ?
  • What is the child policy?
  • Hotel to hotel transfers
  • Brunton Boatyard

  • What is difference between room categories?
  • Can you arrange a guide for Cochin Sightseeing?
  • Are there interconnecting rooms ?
  • What are the swimming pool timings?
  • Is wi fi complimentary?
  • Do you provide Yoga classes?
  • Do you arrange speed boat?
  • Is there room service ?
  • Dining outlets & timings
  • Are extra beds provided ?
  • What is the child policy?
  • Casino Hotel

  • Dining outlets & timings
  • View from the room?
  • Do you have beachfacingrooms ?
  • Is there a bar?
  • Is there room service?
  • What are the swimming pool timings ?
  • Are extra beds provided ?
  • What is the child policy?
  • Hotel to hotel transfers
  • Palais de Mahe

  • Dining outlets & timings
  • Is there a beach facing room?
  • Is wi fi complimentary ?
  • Is there a handicap room?
  • Is there a smoking room?
  • How far is the hotel?
  • Are there parking facilities
  • Can you arrange for visit to Matrimandir?
  • Are extra beds provided ?
  • What is the child policy?
  • Maison Perumal

  • Dining outlets & timings
  • Is there a beach facing room
  • Is there a swimming pool
  • Is wifi complimentary
  • Is there a handicap room
  • Is there a smoking room
  • How far is
  • Are there parking facilities
  • Are extra beds provided ?
  • What is the child policy?
  • Visalam

  • Dining outlets & timings
  • Is there a swimming pool
  • Is there are bar
  • Are extra beds provided ?
  • What is the child policy?
  • Wayanad Wild

  • Nearest Airport / Railway Station
  • Distance from nearest city
  • Do you serve vegetarian food
  • Are rooms air-conditioned
  • Dining outlets & timings
  • Is there are bar
  • Is there room service
  • Are there interconnecting rooms
  • Are the rooms independent cottages / tree house
  • View from the rooms
  • Is there a swimming pool, What are timings
  • Are extra beds provided ?
  • What is the child policy?
  • Eighth Bastion

  • Dining outlets & timings
  • Is there are bar?
  • Is there room service ?
  • Are there interconnecting rooms?
  • View from the rooms ?
  • What are the swimming pool timings ?
  • Are extra beds provided ?
  • What is the child policy?
  • Hotel to hotel transfers
1400 hrs / 1100 hrs except on house boat which is 1300 hrs / 1000 hrs
Early check in / late check out will be provided on subject to availability of rooms on arrival.

One Extra bed can be placed in all category rooms.

Two Extra beds can be placed in Deluxe category room only

Children upto 05 years of age will be accommodated on complimentary basis

2 children between 06 to 12 years of age will be accommodated in all category of rooms.

2 children between 13 to 17 years of age will be accommodated in Deluxe Cateogory

1 child between 06 to 12 years and 1 child between 13 to 17 years of age will be accommodated in all category of rooms

Please visit each property page on this website to see all images.

No. We have Ayurveda Centres at Coconut Lagoon , Marari Beach , Spice Village , Brunton Boatyard, Casino Hotel and Palais de Mahe

To make payments, you can either fill in the credit card form and email it to us or make a deposit in our bank account. If you are making a bank transfer, kindly inform us after the transfer has been made.

SUMMER SEASON ( 01 May to 30 Sept )
Cancellation of a reservation received between 15 days to 07 days prior to arrival date will incur a cancellation charge of 50% of the ,brwhole duration of the stay.
Cancellation of a reservation received less than 07 days prior to arrival date will incur a cancellation charge for the entire length of stay.

HIGH SEASON ( 01 Oct to 20 Dec / 11 Jan to 31 Jan / 01 March to 30 April )
Cancellation of a reservation received between 15 to 07 days prior to arrival date will incur a cancellation charge of 50% of the whole duration of the stay.
Cancellation of a reservation received less than 07 days will incur a cancellation charge for the entire length of stay.

PEAK SEASON ( 21 Dec to 10 Jan / 01 to 28 Feb )
Cancellation of a reservation between 30 to 21 days of the arrival date will incur a cancellation charge of 50% of the whole duration of stay.
Cancellation of a reservation less than 21 days prior to arrival will incur a cancellation charge for the entire length of stay.

No, however, we could make arrangements for airport transfers and hotel to hotel transfers at an additional cost.

Time duration for surface transfers between CGH Earth properties-

Cochin Airport - Casino Hotel /Brunton Boatyard / Eighth Bastion : 1 hr 30 min

Cochin Airport - Marari Beach /Coconut Lagoon /Spice Coast Cruises : 2 hr 30 min

Cochin Airport - Spice Village : 5 hrs

Brunton Boatyard/Casino Hotel /Eighth Bastion - Spice Village : 5 hrs

Brunton Boatyard /Casino Hotel /Eighth Bastion - Marari Beach /Coconut Lagoon /Spice Coast Cruises : 1 hr 30 min

Marari Beach - Coconut Lagoon : 45 min

Marari Beach - Spice Coast Cruises : 30 min

Marari Beach /Coconut Lagoon /Spice Coast Cruises - Spice Village : 4 hrs

Heritage Bungalows: These are standard rooms comprising a bedroom, a private sit out and a partially open-to-sky bathroom.

Heritage Mansions: These old wooden houses are duplexes with a sit out. The ground floor has a small living space with the pantry and dresser , and a partially open to sky bathroom. The bedroom and study are located on the upper floor.

Deluxe Pool Villas: They have a spacious bedroom with attached bathroom with a view to the private garden, a spacious living room with a kitchenette that steps out to a verandah facing the lake on one side and the private garden and pool on the otherside. The outdoor space has a small garden with a private plunge pool and a covered deck with a view to the paddy fields and fish ponds. You can see the sunrise and sunset from the comforts of your own villa

Ettukettu Buffet Restaurant
Timings :
Breakfast – 7.30 a.m.- 10.00 a.m.
Lunch – 1.00 p.m. – 3.00 p.m.
Dinner – 7.30 p.m. -9.30 p.m.

Aymanam Specialty Restaurant
Timings :
We serve Dosas from 12 p.m to 4 p.m
We serve Seafood from 7.30 p.m. -9.30 p.m.

Some of our Heritage Mansions are lake facing and sone of the Heritage Bungalows are backwater facing. All the other rooms are located on the banks of the internal water canals.
All the deluxe pool villas face the lake on one side and paddy fields and fish ponds on the other.
Wifi is complimentary. The speed is stronger near the reception area.

Boats are available from 6.00 a.m to 9.00 p.m. On prior notice,the boat transfer can be arranged for any time of the day

We have one Heritage Bungalow with facilities for differently abled

Yes, It is just 150 meters away from the boat landing of Coconut Lagoon.

Yes @ Rs. 3000/- per hour for a maximum of 04 persons

One Extra bed can be placed in all category rooms.
Two extra beds can be placed in Deluxe Pool Villa.

Children upto 05 years of age will be accommodated on complimentary basis

2 children between 06 to 12 years of age will be accommodated in all category of rooms.

2 children between 13 to 17 years of age will be accommodated in Deluxe Pool Villa

1 child between 06 to 12 years and 1 child between 13 to 17 years of age will be accommodated in all category of rooms

To Cochin Airport : 3 hours
To Spice Village : 3 hours 30 minutes
To Casino Hotel : 1 hr 30 minutes
To Brunton Boatyard` : 1 hr 30 minutes
To Eighth Bastion : 1 hr 30 minutes
To Marari Beach : 45 minutes
Spice Coast Cruises use modified traditional Kettuvallams that were present on these backwaters from the start of the spice trade. They maintain the basic original design and its length & breadth. They are built using coir, bamboo and wood, traditional boat building materials of the kuttanad Region. Our boats cruise along the lakes and the narrow canals of the region. We provide cycles for guests wanting to venture along the villages and paddy fields.
Yes, only the bedroom. The A.C will be switched on from 1900 hrs to 0700 hrs.
Yes.
To Cochin Airport : 3 hours
To Spice Village : 4 hours 30 minutes
To Casino Hotel : 1 hr 30 minutes
To Brunton Boatyard` : 1 hr 30 minutes
To Eighth Bastion : 1 hr 30 minutes
To Marari Beach : 30 minutes

Garden Villas – These are standard rooms each with a living and bedroom, a private sit out and a partly open-to-sky bathroom.

Garden Pool Villas – These rooms are similar to the garden villas in area with an additional private pool.

Deluxe Pool Villas: A spacious bedroom with an attached open to sky bathroom. A separate living room connected by a passage with an extra bathroom.The outdoor area has a wide verandah sit out looking onto an enclosed garden with a private plunge pool.

Chakara Buffet Restaurant
Timings :
Breakfast – 7.30 a.m.- 9.30 a.m
Lunch – 12.30 p.m. - 2.30 p.m.
Dinner – 7.30 p.m. -10.00 p.m.

Beach Grill Seafood specialty restaurant
Timings:
Lunch – 12.30 p.m. - 3.00 p.m
Dinner – 7.30 p.m. -10.30 p.m.

Organic Farm Kitchen Specialty Restaurant
Timings : Seasonal, opened for dinner service only.

Palm Bar
Timings : Opened from 11.00 am to 10.00 pm

No, the nearest villas are Garden and Deluxe Pool Villa which is 250 meters away from beach.
Yes, we do have interconnecting villas in the Garden Villa and Garden Pool Villa category.
Yes, the Wifi is complimentary.
We have 4 rooms for the differently abled; Two garden Villas, one Garden Pool Villa and one Deluxe garden pool.
We do not have a separate Jacuzzi, however, our main pool and the private pools are equipped with Jacuzzi facility.
No, it is a public beach, however, the area in front of our resort is maintained by us and is scarcely populated.
One Extra bed can be placed in all category rooms.
Two extra beds can be placed in Deluxe Pool Villa.

Children upto 05 years of age will be accommodated on complimentary basis

2 children between 06 to 12 years of age will be accommodated in all category of rooms.

2 children between 13 to 17 years of age will be accommodated in Deluxe Pool Villa

1 child between 06 to 12 years and 1 child between 13 to 17 years of age will be accommodated in all category of rooms

To Cochin Airport : 3 hours
To Spice Village : 4 hours 30 minutes
To Casino Hotel : 1 hr 30 minutes
To Brunton Boatyard` : 1 hr 30 minutes
To Eighth Bastion : 1 hr 30 minutes
To Coconut Lagoon : 45 minutes
To Spice Coast Cruise : 30 minutes

Both kinds of cottages at Spice Village are inspired and created from the local designs and materials.

Standard Cottages comprise of a living and bedroom with attached bath and a private sit out.

Deluxe Cottages comprise of a living room, bedroom with attached bath, sit out and a private garden.

NO. Adjacent rooms could be provided.
Yes.
Yes, we have one garden cottage with facilities for the differently abled.
7.00 a.m to 7.00 p.m
Tickets are not issued to hotels,you can book directly on www.periyartigerreserve.org / www.periyarfoundation.org

Thekkady is a hill station at an altitude of 4400 ft above sea level, and the temperature ranges between 13 to 20 degrees. The rooms are naturally cooled with fans and the elephant grass thatching helps to keep the rooms cool in the warmer months.

Tamarind Tree:Buffet restaurant

Timings: Breakfast – 07.30 a.m.-10.00 a.m. / Lunch – 12.30 p.m. - 03.00 p.m. / Dinner – 7.30 p.m. -10.00 p.m.

50 Mile Restaurant:Specialty restaurant

Timings: Dinner – 7.30 p.m. -10.00 p.m.

Garden Cafe: An al fresco garden facility that remains open through the day to serve a large variety of tea, spice and herbal infusions and short eats

Time – 11.30 a.m. – 04.30 p.m.

One Extra bed can be placed in all category rooms.
Two extra beds can be placed in Deluxe cottage.

Children upto 05 years of age will be accommodated on complimentary basis

2 children between 06 to 12 years of age will be accommodated in all category of rooms.

2 children between 13 to 17 years of age will be accommodated in Deluxe Cottage

1 child between 06 to 12 years and 1 child between 13 to 17 years of age will be accommodated in all category of rooms

To Cochin Airport : 5 hours
To Casino Hotel : 5 hours
To Brunton Boatyard` : 5 hours
To Eighth Bastion : 5 hours
To Marari Beach : 4 hours 30 minutes
To Coconut Lagoon : 3 hours 30 minutes
To Spice Coast Cruise : 4 hours 30 minutes

Standard Sea-Facing Rooms: Spread over three floors, they comprise of a bedroom, bathroom, foyer, patio, bathrooms have bath tubs and shower cubicles. They offer a sweeping view of the harbor and the water traffic.

Deluxe Sea-Facing Suite : Spread over three floors, they comprise a bedroom, living and dining area, pantry, bathroom, foyer, patio and a powder room. Bathrooms have bath tubs and shower cubicles. Their balconies offer a sweeping view of the harbor and the water traffic.

Non Sea-Facing Rooms: Located on the first and second floors, they comprise of a bedroom, bathroom, foyer, patio, bathrooms have bath tubs and shower cubicles.

We can arrange guide at an additional cost of Rs. 1500 + tax (Half Day) and Rs. 2500 + TAX (Full day).
One set ( deluxe suite + non seafacing )
It is open from 8.00 Am to 7.00 Pm.
Yes
Yes on prior intimation
Arranged on prior request at additional cost
Yes

History : Fine Dining Restaurant
Timings: 7.30 p.m. to 10.30 p.m.

Armoury: Waterside Restobar
Timings: 7.30 a.m. to 10.30 p.m.

Terrace Grill: A specialty seafood restaurant.
Timings: 7.30 p.m. to 10.30 p.m.

Tea Lounge:
Timings: 11.00 a.m. to 5.30 p.m.

One Extra bed can be placed in all category rooms.
Two Extra beds can be placed in Deluxe Seafacing Suite

Children upto 05 years of age will be accommodated on complimentary basis

2 children between 06 to 12 years of age will be accommodated in all category of rooms.

2 children between 13 to 17 years of age will be accommodated in Deluxe Seafacing Suite

1 child between 06 to 12 years and 1 child between 13 to 17 years of age will be accommodated in all category of rooms

Tharavad: Multi Cuisine Restaurant
Timings- Breakfast – 07.30 a.m.-10.00 a.m.
Lunch – 12.00 p.m. - 03.00 p.m.
Dinner – 7.00 p.m. -10.00 p.m.

Fort Cochin: Sea food specialty Restaurant.
Timing : For dinner- 07:30 p.m to 11 p.m

Pool View / Garden View / Street View
No
Yes, we do. It is open from 11 A.M to 10:30 P.M
Yes
It is open from 7.00 Am to 7.00 Pm.
One Extra bed can be placed in all category rooms.
Two Extra beds can be placed in Executive Suite Room

Children upto 05 years of age will be accommodated on complimentary basis

2 children between 06 to 12 years of age will be accommodated in all category of rooms.

2 children between 13 to 17 years of age will be accommodated in the Executive Suite Room

1 child between 06 to 12 years and 1 child between 13 to 17 years of age will be accommodated in all category of rooms

To Cochin Airport : 1 hr 30 min
To Spice Village : 5 hrs
To Marari Beach : 1 hr 30 min
To Coconut Lagoon : 1 hr 30 min
To Spice Coast Cruise : 1 hr 30 min

Les Alizes - Progressive Cuisine
Timings
Breakfast – 07.30 a.m.-10.00 a.m
Lunch - 12.00 p.m. - 03.00 p.m.
Dinner – 7.00 p.m. -10.30 p.m.

Roof Top Seafood Grill
Timings
07 - 10: 30 p.m

Earth Café
Timings- 11:00 am - 6 p.m

Mahe Bar
Timings
11 a.m to 11 p.m

No. Promenade beach is 2 minutes walking distance from the hotel
Yes
Yes
No, Smoking area

Chennai Airport – 03 hours drive time

Mahabalipuram– 02 hours drive time

Maison Perumal -05minutes drive time

Villupuram Railway Station : 01 hour drive time

Pondicherry Railway Station/ Bus station : 05 minutes drive time

To Auroville : 20 minutes drive time

To AurobindoAshram :5 minutes drive time

To Paradise Beach :20 minutes ( 10 minutes by road and 10 minutes by boat )

To Serenity beach :20 minutes

Yes
No we could arrange for transfer only, Tickets are issued directly to the guest from the Matrimandir office
One Extra bed can be placed in all category rooms.
Children upto 05 years of age will be accommodated on complimentary basis.
2 children between 06 to 12 years of age will be accommodated in all category of rooms.
1 child between 06 to 12 years or 1 child between 13 to 17 years of age will be accommodated in all category of rooms

Courtyard Restaurant
Timings
Breakfast – 07.30 a.m.-10.00 a.m
Lunch - 12.00 p.m. - 03.00 p.m.
Dinner – 7.30 p.m. -9.30 p.m.

Bar
Timings: 11 am-9:30 pm

No
No
Yes
No
No / smoking area

French Quarter – 05 minutes walking distance

Promenade Beach – 10 – 15 minutes walking ( nearest beach )

Chennai Airport – 03 hours drive time

Mahabalipuram – 02 hours drive time

Palais De Mahe -10 minutes

Villupuram Railway Station : 01 hour

Pondicherry Railway Station/ Bus station :15 minutes

To Auroville :30 minutes

To AurobindoAshram :10 minutes walking

To Paradise Beach :30 minutes drive

To Serenity beach :30 minutes drive

No
1 Extra bed can be placed in all category rooms.
Children upto 05 years of age will be accommodated on complimentary basis.
Two children between 06 to 12 years of age will be accommodated in all category of rooms.
One child between 06 to 12 years and 1 child between 13 to 17 years of age will be accommodated in all category of rooms

Garden Café :Breakfast – 07.30 a.m.-09:30 a.m

Pool Café : 12:30 to 2:30 p.m

Chettinad Kitchen : 12:30 to 2:30 p.m

Terrace grill : 07:30 p.m to 09:30 p.m

yes operates from 7:00 a.m to 7:00 p.m
No
1 Extra bed can be placed in all category rooms.
Children upto 05 years of age will be accommodated on complimentary basis.
Two children between 06 to 12 years of age will be accommodated in all category of rooms.
One child between 06 to 12 years and 1 child between 13 to 17 years of age will be accommodated in all category of rooms.
Calicut
Calicut ( 61 KM )
Yes
No. As it is a hill station, the climate is very pleasant. We do have fans in the room

Breakfast – 07:30 a.m.-09:30 am

Lunch – 12:30 p.m. – 02:30 pm

Dinner – 7:30 p.m. -09:30 pm

No
No
Yes, One pair
No
Pool view and Hillock view
Swimming pool is open from 08 :00 am to 07 :00 pm
1 Extra bed can be placed in all category rooms.
Children upto 05 years of age will be accommodated on complimentary basis.
Two children between 06 to 12 years of age will be accommodated in all category of rooms.
One child between 06 to 12 years and 1 child between 13 to 17 years of age will be accommodated in all category of rooms.

East Indies

Breakfast – 07.30 a.m.-10.30a.m. / Lunch – 12.00 p.m. - 03.00 p.m. / Dinner – 7.00 p.m. -10.30 p.m.

No
No
No
Some rooms have pool view / 02 rooms have partial sea view
It is open from 7.00 Am to 7.00 Pm.
1 Extra bed can be placed in all category rooms.
Children upto 05 years of age will be accommodated on complimentary basis.
Two children between 06 to 12 years of age will be accommodated in all category of rooms.
One child between 06 to 12 years and 1 child between 13 to 17 years of age will be accommodated in all category of rooms
To Cochin Airport : 1 hr 30 min
To Spice Village : 5 hrs
To Marari Beach : 1 hr 30 min
To Coconut Lagoon : 1 hr 30 min
To Spice Coast Cruise : 1 hr 30 min