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FAQ

Gifts of CGH Earth are branded e-gift cards from CGH Earth. The CGH Earth E-gift Card is a pre-loaded digital gift card, whose value can be redeemed against bookings made for accommodation at participating CGH Earth hotels/resorts/villas/bungalows/wellbeing centre. It is available in a single design format and can only be purchased online through authorised digital platforms.

Please visit https://www.cghearth.com/gift-card/ to view the participating hotels/resorts/villas/bungalows/wellbeing centre of CGH Earth.

The minimum load value for a CGH Earth E-gift Card is Rs. 10,000 (Rupees Ten Thousand) and the maximum value is Rs. 1,00,000 (Rupees One Lakh).

CGH Earth E-gift Cards can be purchased at: https://cghearth.woohoo.in/en-gb/e-gift-card/cgh-earth-e-gift-card

The validity period for a card purchased online is one year from the date of issue. You may check your card's validity and balance online at: https://cghearth.woohoo.in/en-gb/CheckBalance or by contacting CGH Earth's Holiday Consultants at bookings@cghearth.com or by calling +91 75940 12555.

The value stored on a CGH Earth E-gift Card automatically gets exhausted by the expiry date mentioned on the card.

Your CGH Earth E-gift Card balance can be redeemed for spends towards overnight accommodation bookings on prior reservation basis. CGH Earth E-gift Cards cannot be used for settling the bills of food & beverages, ayurveda or any other spends at the hotel/resort/villa/bungalow/wellbeing centre as of now. The card shall not be valid for use at any other service establishment or for withdrawal of cash. Any update to these terms shall be communicated to the cardholders in due course of time.

Yes. Also, multiple transactions can be performed using a CGH Earth E-gift Card until the validity expires or the value of the card is exhausted.

If your bill value exceeds the balance of the CGH Earth E-gift Card, the differential amount of such purchase may be paid through CGH Earth's secured payment gateway, at the time of making such a booking.

Yes, you may combine multiple cards to settle the charges towards a transaction.

The CGH Earth E-gift Card is digitally delivered immediately to the recipient’s designated e-mail ID upon successful transaction and completion of purchase.

Gifts of CGH Earth is currently limited to e-gift cards. Any new developments shall be updated on: https://www.cghearth.com/gift-card/

If a CGH Earth E-gift Card is not delivered to the specified recipient's email address, please check the junk or spam folder of the mailbox. If the recipient has still not received the e-gift card, please contact CGH Earth's Holiday Consultants at bookings@cghearth.com or by calling +91 75940 12555.

The CGH Earth E-gift Card is a bearer card. The card value will not be replaced if details are lost or stolen.