FAQ
The CGH Earth Gift Card is a pre-loaded E-gift card, which can be redeemed against accommodation bookings at any CGH Earth Hotel/Resort/Villa/Bungalow. These are available as E-Gift Cards (CGH Earth E-Gift Cards) in a single design format, that can be purchased online.
The CGH Earth E-Gift Card can be redeemed against a stay at any of our leisure properties across South India and the Andamans. Please visit https://www.cghearth.com/gift-card/ to view the participating hotels/resorts/villas/bungalows of CGH Earth.
The minimum card load value for a CGH Earth E-Gift Card is Rs. 10,000 (Rupess Ten Thousand) and the maximum value is Rs. 1,00,000 (Rupess One Lakh).
CGH Earth E-Gift Cards can be purchased at: https://cghearth.woohoo.in/en-gb/e-gift-card/cgh-earth-e-gift-card
The validity period for a card purchased online is one year from the date of issue. You may check your card validity and balance online at: https://cghearth.woohoo.in/en-gb/CheckBalance or by contacting CGH Earth's Holiday Consultants at bookings@cghearth.com or by calling +91 75940 12555.
The value stored under a CGH Earth E-Gift card automatically gets exhausted by the expiry date mentioned in the card.
CGH Earth E-Gift Card balance may be redeemed for spends towards overnight accommodartion bookings on prior reservation basis. CGH Earth E-Gift Cards cannot be used for settling the bills of Food & Beverages, Ayurveda or any other spends at the property at this juncture. The card shall not be valid for use at any other service establishment or for withdrawal of cash. Any update to these terms shall be communicated to the cardholders in due course of time.
No, multiple transactions can be performed on a CGH Earth E-Gift Card until the validity expires or the value of the card is exhausted.
If your bill value exceeds the balance of the CGH Earth Card, the differential amount of such purchase may be paid through CGH Earth's secured payment gateway, at the time of making such a booking.
Yes, you may combine multiple cards to settle the charges towards a transaction.
The CGH Earth E-Gift Card is delivered immediately to the recipient’s designated e-mail ID upon successful transaction and completion of purchase.
CGH Earth's gift card solution is currently limited to E-Gift cards. Any new developments shall be updated on: https://www.cghearth.com/gift-card/
If a CGH Earth E-Gift Card is not delivered to the specified recipient e-mail address, please check the junk or spam folder of the mailbox. If the receipient has still not received the E-Gift card, please contact CGH Earth's Holiday Consultants at bookings@cghearth.com or by calling +91 75940 12555.
The CGH Earth E-Gift Card is a bearer card. The card will not be replaced if lost or stolen.